Returns & Exchanges Policy
At UTR Sports, we want you to be fully satisfied with your gear; if you are not, you can return your items within 30 days of purchase for a full refund or exchange. Please ensure all returned products are in their original, unused condition with all tags and packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Securely place the items in their original packaging, ensuring all equipment, accessories, and tags are included.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing